Terms & Conditions Platform Usage sity88

Welcome to sity88 — an online betting platform built specifically for players in Malaysia. This Terms and Conditions document is a legally binding agreement between you (referred to as "Member" or "User") and sity88 (referred to as "Platform" or "We") regarding your use of all services available at sity88.onl and any associated subdomains.

By registering an account, making a deposit, accessing any section of the platform, or using any sity88 service, you hereby confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document, including our Privacy Policy and Responsible Gaming Policy, which are considered part of this agreement.

Sity88 reserves the right to modify, add, or withdraw any part of these terms at any time. Members will be notified of any changes via in-platform notifications or their registered email. It is the member's responsibility to review the latest terms periodically.

To register and use the sity88 platform, you must meet all of the following eligibility requirements:

• Age restriction: You must be at least 18 years old at the time of registration. sity88 strictly prohibits minors from accessing or using any of the platform's services.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws of your country or territory of residence.
• Accurate information: All information provided during registration — including full name, phone number, ID card number, and bank account details — must be accurate, current, and truthful.
• One account only: Each individual is only permitted to hold one sity88 account. Registering multiple accounts using the same or different identities is strictly prohibited.
• Personal use: A sity88 account is for personal use only. You are not permitted to register on behalf of another person, use another person's account, or operate an account on behalf of a third party.

Account registration takes less than two minutes. You are required to enter your full name, an active mobile number, and create a strong password. Phone number verification via OTP is mandatory to fully activate your account.

Your account security is a shared responsibility. Sity88 provides high-level security infrastructure, but you also play an important role in ensuring your account remains safe and protected from misuse.

• Password: Choose a strong password using a mix of uppercase letters, lowercase letters, numbers, and symbols. Change your password regularly and never reuse it across other platforms.
• Two-factor authentication (2FA): sity88 provides a 2FA feature that is strongly recommended to be activated. With 2FA, every login attempt requires verification via a code sent to your phone number.
• Confidentiality: Never share your username or password with anyone, including family members or friends. Sity88 will not be held responsible for any losses resulting from the sharing of login credentials.
• Suspicious activity: Report immediately to the sity88 support team if you detect any unusual activity in your account or receive any communication requesting your personal information.
• Secure login: Always log out of your account after each session, especially when using a shared device.

Sity88 uses 256-bit SSL encryption to protect all communications between your browser and our servers. An automated fraud monitoring system operates around the clock to detect and block unauthorized access.

All financial transactions on sity88 are processed securely and transparently. The following are the deposit and withdrawal terms every member should understand:

Deposit:

• The minimum deposit is RM 10 per transaction.
• Accepted deposit methods include DuitNow, TNG eWallet, MAE, FPX, Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other major Malaysian banks.
• Deposit funds are typically credited to your sity88 account within three minutes of a successful payment.
• Sity88 does not charge any processing fees on deposits. However, your bank or digital wallet provider may apply charges in accordance with their own policies.
• Sity88 reserves the right to reject or withhold any deposit suspected of being linked to illegal activity or fraud.

Withdrawal:

• Minimum withdrawal is RM 30 per application.
• Withdrawals can only be made to a bank account that has been registered and verified under the same member's name.
• Identity verification (KYC) must be completed before your first withdrawal is processed. Required documents include a copy of your ID card and proof of bank account ownership.
• Sity88 reserves the right to request additional documents for anti-money laundering (AML) compliance purposes on large withdrawals.
• Withdrawals that have not met the bonus rollover requirements will not be processed until those requirements are fulfilled.

Sity88 offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer. General terms applicable to all bonuses are as follows:

• Rollover requirement: Every bonus received must be wagered at the specified rate (typically between 5x and 25x) before any withdrawal can be processed. The specific rollover rate is stated in the terms of each promotion.
• One bonus at a time: Members are not permitted to claim two bonuses simultaneously unless otherwise stated in the relevant promotion's terms.
• Validity period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically with no compensation.
• One claim per promotion: Each promotion is limited to one claim per member, per household, per IP address, and per device.
• Bonus abuse prohibition: sity88 strictly prohibits any wagering strategy designed to exploit bonuses without genuine risk. This includes back and lay betting, hedging, and bonus arbitrage.

For more information on currently available promotions, visit the Promotions page to view all current offers along with the full terms of each promotion.

All games offered at sity88 — including slots, fish shooting games, sports betting, and live casino — are subject to the respective game rules set by the relevant game providers and by sity88 itself.

Strictly prohibited actions:

• Using automated software (bots), scripts, or any automated method to play or place bets.
• Exploiting technical bugs, system vulnerabilities, or processing errors to gain an unfair advantage.
• Communicating or colluding with other players during a live game session to gain an unfair advantage.
• Using a VPN, proxy, or location-masking technology to conceal your true identity or location.
• Any form of fraud, document forgery, or providing false information to sity88.
• Placing wagers that exceed the limits set by the platform or game provider.

All slot game results on sity88 are generated using a Random Number Generator (RNG) that has been certified by an independent auditing body. This ensures every spin is independent, fair, and cannot be manipulated by any party, including sity88 itself.

For sports betting, all odds displayed are final at the time the bet is placed. Sity88 reserves the right to void bets under certain circumstances, such as odds display errors, cancelled matches, or exceptional situations as defined in the sports betting rules.

Sity88 reserves the right to suspend, restrict, or close any member account without prior notice under the following circumstances:

• Violation of any term in this document or the specific terms of any promotion.
• Evidence or suspicion of fraud, system abuse, or illegal activity.
• Failure to complete the KYC process within the stipulated timeframe after being requested to do so.
• Multiple account registrations by the same individual.
• Attempted money laundering or suspicious financial activity.
• Requests from relevant authorities or regulatory bodies.
• Abusive behavior or harassment toward support staff or other members.

Members who wish to voluntarily close their account may contact the sity88 support team via live chat. Voluntary account closures will be processed within three business days, and any eligible balance will be returned to the registered bank account.

Sity88 operates with full responsibility; however, there are limitations of liability that all members should be aware of:

• Game results: sity88 is not liable for any financial losses incurred by members as a result of unfavorable game outcomes. All bets are placed entirely at the member's own risk.
• Service disruption: sity88 is not liable for any losses arising from technical disruptions, internet disconnections, or circumstances beyond our control.
• Device security: sity88 is not responsible if your account is compromised due to malware, viruses, or weak device security on your end.
• Third-party information: Any information or content from third-party game providers is the sole responsibility of those providers.

The sity88 platform is provided "as is" without any implied or express warranties regarding continuous availability, error-free operation, or fitness for any particular purpose. sity88 strives to keep the platform running 24/7, though scheduled maintenance may cause temporary interruptions.

Sity88 places great importance on the well-being of our members. Wagering should be an enjoyable leisure activity — not a source of stress or financial difficulty. We provide a range of self-control tools to help you play responsibly:

• Daily/weekly/monthly deposit limits: Set your own deposit limit to control your wagering spending.
• Betting limits: Set a maximum amount you can wager within a specified period.
• Account timeout: Take a temporary break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-exclusion: An option to fully exclude yourself from the platform for an extended period.

If you or someone you know is experiencing gambling-related problems, we encourage you to seek help from a relevant organisation. For more information on self-control tools and support resources, visit the Responsible Gaming us.

Sity88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice to members. However, sity88 endeavours to inform members of significant changes via in-platform notifications or the registered email address.

Changes to these terms take effect immediately upon publication on sity88.onl. Continued use of the platform after any changes are published constitutes your acceptance of the revised terms.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with this agreement shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to binding arbitration under procedures established by sity88.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be deemed severed, while all other provisions remain in full force and effect.